System Management Services

Monitoring of servers either using agents or agentless.
Best practice out of the box monitoring policies & automatic actions:
      OS (Windows , Linux , AIX …)
     Different databases (Oracle , MS-SQL , DB2 , Sybase …)
     Different applications (Exchange , Lotus Notes , SAP , Web Sphere , Web Logic )
Heterogeneous storage capacity & utilization at host, switch, & array levels.
Integration with E-mail & SMS.
Implementation of analysis dashboard showing root cause analysis of business service failure
Backup, Disaster & Granular recovery (example: single exchange mailbox recovery).